Mediacom’s Last Chance

Our local cable and Internet provider sent a repair guy over yesterday (for the third time this week) to fix the Internet line coming into the house.  For the last TWO YEARS every month or two we would lose the signal, sometimes for as many as five days while we waited for them to send someone out to fix it.  I called their wonderful India based tech support branch eight days ago complaining about service being down.  Three days later they sent someone out who “adjusted the levels.”  I complained that that was what they always did (three times in the last six months at least).  Sure enough, the guy’s adjustment worked fine, until five hours after he left when suddenly it stopped working again. Read more »